Three ways to work together.
TJC is a private retainer service. Not a subscription, an ongoing working relationship. The client list is kept deliberately small so the service stays personal.
Membership by invitation and conversation.
The entry tier, for occasional and seasonal use.
Within 4 working hours, Monday to Friday. WhatsApp and email. Booked calls Tuesday to Thursday.
Principal client. Occasional partner requests handled. Wider family covered on enquiry.
Membership by invitation and conversation.
The core tier, for regular use, where most clients sit.
Same day during working hours. Active travel days covered in real time, wherever you are flying.
Principal and partner, in full. Children under 18 included for occasional requests such as family travel and events.
Membership by invitation and conversation.
The full retainer, for clients who want to think about almost nothing.
Within 30 minutes during working hours, within 2 hours outside them. A designated emergency line for travel, medical and family matters.
Principal and immediate family: partner, children under 18, and parents living with or regularly visiting. Household staff coordination included.
FORA-certified luxury travel advisory, delivered through Jaiye Journeys. Multi-city itineraries, private aviation and last-minute reroutes. Every journey handled from departure to return.
Specialist consultations, clinic coordination and end-to-end logistics from your first appointment to full recovery.
The reservation you couldn't get. The table that wasn't available. Consider it handled.
Concerts, premieres, private viewings and cultural moments. Sourced quietly, secured early.
Hospitality, tickets and access for the fixtures, races and tournaments that matter to you.
Milestone birthdays, anniversaries and private celebrations, designed around the people who matter most.
Private access to collections, boutiques and the pieces that rarely reach the floor.
Every part of your household kept in quiet order. Property viewings, document handling, cross-border shipping and staff coordination.
Membership terms, including fees and billing, are shared in private conversation. Quarterly commitments, with a six-month minimum.
WhatsApp for live requests. Email for documents and records. Booked calls Tuesday to Thursday. A private workspace holds preferences, contacts, and key dates internally. Clients don't need to manage anything.
Welcome call within 7 days of signing. Detailed preferences captured in the first two weeks. First proactive output by day 30. A 30-day refinement call to fine-tune.
30 days written notice after the minimum commitment. Service runs to the end of the current paid quarter.
Travel design is global. Lifestyle access is strongest in London, with reach into New York, Paris, Lagos, and Dubai. On-the-ground personal logistics are UK-only. Remote support available anywhere.
Service continuity is held by the UK-based team without downgrade. Steph remains the relationship lead and is reachable for strategic decisions and active client travel.
Membership begins with a private conversation. No pitch deck, no sales call. A chance for us to understand your life, and for you to decide whether we are the right people for it.
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